Butterfly Lettings is a new and dynamic presence in the rental market, established in the summer of 2024. While our company is newly founded, our team brings over 30 years of experience in the estate agency industry, offering landlords and tenants alike a wealth of knowledge and expertise. As a family run business, we hold traditional values close, ensuring that exceptional customer service is at the heart of everything we do.
Specialising exclusively in lettings and management, we offer a focused and insightful perspective on the property industry, setting us apart from agents who handle a variety of property services. Our dedicated team is always available to offer expert advice, support, and tailored solutions, prioritising clear communication, transparency, and responsiveness to ensure our clients feel valued and informed at every stage.
We are proud to be part of ARLA Propertymark, demonstrating our compliance with all relevant regulations and our thorough understanding of the latest legislation. Additionally, we offer the peace of mind that comes with Client Money Protection along with being a member of The Property Ombudsman Scheme.
Whether you’re a landlord looking to rent out a single property or manage a portfolio, or a tenant in search of your next home, Butterfly Lettings is committed to making your journey smooth, reliable, and personalised.
“A NAME, NOT A NUMBER” In Norfolk, there are countless letting agents, but only a few who truly value you as more than just a number. At Butterfly Lettings, we’re a family run business where treating clients as individuals isn’t just a saying, it’s at the heart of everything we do. When you choose us, you’ll experience that personal touch, and it really does make all the difference.
With Butterfly Lettings, you’re choosing a team who genuinely cares about you and your property needs. We’re here to make the letting process as easy and stress free as possible, and our commitment to putting people first, staying professional, and always doing the right thing means we’re confident we’ll exceed your expectations.
For us, property management isn’t just about paperwork; it’s about building relationships, nurturing trust, and creating positive experiences.
Mark brings five years of experience managing a successful lettings company, which grew on the strong relationships and reputation he built. Eventually, it thrived to the point of being acquired by another firm, and Mark was made redundant. With Becky’s 14 years in estate agency sales, we decided to turn the news of Mark’s redundancy into an exciting new beginning. Together, we launched Butterfly Lettings, a family business that genuinely cares about providing the advice and service you deserve.
Our team is a mix of experienced professionals and new talent, including Phoebe, who’s just starting out in the industry and already showing real promise. Together, we bring a strong blend of knowledge, passion, and a personal approach to everything we do.
With years of hands-on experience in lettings and property management, we understand the ins and outs of the industry. This means we’re able to offer clear, practical advice and tailored support to each of our clients, no matter their needs.
What sets us apart is our genuine love for what we do. We care about property, but more importantly, we care about people. We take the time to get things right, always aiming to go the extra mile to deliver a service that feels both professional and personal.
Whether it’s helping landlords manage their investments or finding tenants a place they’re proud to call home, we’re here to make the process smooth, straightforward, and successful.
Becky, who grew up just outside of Diss, has accumulated over 13 years of experience in the property industry. She began her career in 2011 with Hammond & Stratford, formerly known as hammondlee, in Attleborough. Through dedication and hard work, she steadily advanced to the position of Branch Partner, where she played a pivotal role in transforming the office into the town’s leading agency. Becky has a passion for property and loves working with people. In the summer of 2022, she welcomed her son Archie and took a year’s maternity leave before returning to the industry.
In 2024, Becky sought a fresh challenge and co-founded Butterfly Lettings. Working alongside her partner Mark, Becky aims to utilise her extensive sales experience to provide landlords with valuable insights on making smart property investments. Her goal is to help clients identify promising opportunities and confidently navigate the lettings market.
Now living in Hingham, Becky loves the country lifestyle and spending time with her family. She has a passion for gardening, so if she’s not cutting her grass, you’ll likely find her exploring the many activities Norfolk offers with her energetic 2-year-old.
Mark, who grew up in Dereham, boasts over 17 years of experience in the estate agency industry. His career began in 2007 with Hammond & Stratford, previously known as Hammondlee, a small independent agency in his hometown Dereham. During his time there, Mark gained valuable insights into the property market. As the agency grew, Mark showcased his versatility and commitment by taking on various roles. In 2018, he made a pivotal transition from sales to managing the lettings division, Dragonfly Lettings. Though he enjoyed the challenges of sales, Mark soon discovered that his true passion lay in lettings. His expertise and dedication led to the successful expansion of the lettings business into a highly respected and recommended agency.
In 2024, Dragonfly Lettings was acquired by another company, marking a significant shift in Mark’s career. Embracing the change, he joined his partner Becky at Butterfly Lettings, where together they embarked on this exciting new chapter.
Mark is a member of ARLA propertymark and is known for his meticulous attention to detail and strong work ethic. Outside of work, he enjoys time with his family and enjoys chasing after his 2-year-old son, Archie. In his rare moments of free time, Mark loves going fishing and enjoys watching Formula 1 and football.
Phoebe, who grew up in Dereham, is at the beginning of her career in the property industry. At just 18, she has set her sights on becoming an estate agent, with a particular interest in the lettings sector.
With a background in working with horses from the age of 12, Phoebe has developed a strong work ethic and a high level of commitment—qualities she now brings to her role in the property world. Her enthusiasm for property and natural ability to connect with people make her a valuable addition to the Butterfly Lettings team.
Phoebe will be learning on the job under the guidance of Mark and Becky, whose combined experience will provide her with a strong foundation as she develops her career in lettings and property management.
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